Hi Pete,
We have a very expensive Tempurpedic mattress that is sagging after only 2 years. I called the store to complain. They sent out an inspector, who measures the depth of the body impressions. Those impressions measured 1" and we were told that they are within the normal range. The sinking of the mattress is much worse when we're on it, but the inspector said that it didn't matter. It matters to us. We are stuck with a mattress that is causing me back pain and my wife, hip pain. What makes all this worse, is that we are still making payment on this pos. Do I have any recourse with the store or Tempurpedic? What can I do about this, short of buying a new mattress that we can't afford? Thanks, Jeff Hi Jeff, You have no recourse with the factory or the retailer. Memory foam is specifically designed to cause a mattress to need frequent replacing. Memory foam is the only upholstery material that is temperature sensitive. (As memory foam warms from your body heat, it softens, allowing you to sink into it.) The diabolical part of memory foam is that it returns to its original shape, or close enough to it, as to make it highly unlikely that you prevail in a warranty claim. Here's what you can do about it. Flip the mattress over. The only bad part of the mattress is the memory foam, and that is only on top. The memory foam is supported by firm, high density polyurethane foam....which is NOT temperature sensitive. The flip side, as is, will relieve your back pain, but only exacerbate your wife's hip pain. For both, relieving your back pain AND relieving your wife's hip pain: Add a Suite Sleep All Natural, 3" Soft Organic Dunlop Latex Mattress Topper to the flip side of that mattress. Shown here: https://www.themattressexpert.com/suite_sleep_latex_toppers.html#/ This has worked for many before you with the same problem. (You aren't alone.) FedEx shipping is fast Delivery is Always Free Online ordering is Easy & Secure Visa, M/C, Discover, Amex Or choose 4 Interest Free Bi-Monthly Payments with afterpay Thanks, Pete - TME VERY IMPORTANT: Keeping your mattress clean and dry will increase its longevity. We recommend our Organic Cotton Waterproof Mattress Protector. www.themattressexpert.com/sleep_and_beyond_protectors_and_encasements.html#/ Website: http://themattressexpert.com/ Email: [email protected] Phone: 1-856-874-6894 All Items Made Factory Fresh to Fill Your Order Follow us on Facebook & Instagram
0 Comments
Leave a Reply. |
Our Resident Mattress ExpertOur resident expert has a background in engineering, a working knowledge of anatomy, and a comprehensive knowledge of the history of the mattress industry…along with a knowledge of how mattress components work and how they wear. This combined knowledge works in your favor, when recommending a sleep system that is tailored to your individual needs. Archives
January 2025
Categories
All
To read more of our blogs, visit Blogspot or Type Pad by clicking one of the logos.
|